We increased Olive and Ivy Hair Lounge’s online booking conversion rates from 0 to 7.4%.
How did we do it?
Introduced a simple 2-step appointment booking system that was mobile-friendly.
This 2-step process allowed for:
Ability to choose your preferred stylist
Ability to choose date and time of appointment
A frictionless experience.
Consistency for customer journeys.
Make the customer’s life easier and you’ll make more conversions. We can help